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CSS
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HD0-100
: Help Desk Analyst
HD0-200
: HDI - Qualified Help Desk Senior Analyst
HD0-300
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HD0-400
: HDI: Qualified Customer Support Specialist
QQ0-100
: Help Desk Analyst (HDA)
QQ0-200
: HDI: Qualified Help Desk Senior Analyst
QQ0-300
: HDI: Help Desk Manager
QQ0-400
: HDI Qualified Customer Support Specialist
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